Polices and Shipping Information

Shipping
-Shipping times are listed under each item.
-Insurance and tracking are added to all purchases.

-All of my items are professionally packaged and ready to gift. Please discard protective plastic before giving dolls and/ or hobby horses to a child.

**Please understand your country's Custom/ Import fees. These fees are the responsibility of the buyer.
Refunds and Exchanges
I accept returns within 30 days given -

- Items must be in original condition and packaging.
- A tracking number/ delivery confirmation must be provided for returned parcels.
- Initial and secondary shipping charges will not be refunded.
Additional policies and FAQs
 **Due to the cost and time to make each item, I do not offer multiple purchase discounts.

~ * ~ Donations ~*~
- While I appreciate and commend all charitable causes, I am currently committed to several organizations; as well, as hospital and end-of-the-year toy drive events. I do not accept donation requests however, wish you much success.

Have a question?? Please feel free to contact me. I return emails, usually within the hour, from 5:00 am - 10:00 pm U.S. Central Time. Messages received outside this time frame will be answered as soon as possible.